Welcome to Santha Store. By accessing or using our website and purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

1. About Santha Store

Santha Store is an online store offering spices, curry powders, appalam, traditional food products, and related grocery items.

Business Name: [Legal Business Name]
Registered Address: [Business Address]
Email: [Email Address]
Phone: [Phone Number]

2. Use of Our Website

By using this website, you agree to:

  • Provide accurate and complete information while placing an order.
  • Use the website only for lawful purposes.
  • Not attempt to interfere with or disrupt the website.
  • Not reproduce, copy, distribute, or commercially exploit our website content without permission.

We reserve the right to restrict or terminate access to the website if these terms are violated.

3. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, weights, prices, and other information displayed on our website are accurate.

However:

  • Product colours may vary slightly from images due to photography and screen settings.
  • Packaging may occasionally differ from the images shown.
  • Product availability may change without prior notice.
  • Actual product packaging, labelling, ingredients, or nutritional information should be considered the final reference.

Customers should check the product packaging before consumption, particularly for ingredients, allergens, expiry dates, storage instructions, and other product information.

4. Pricing

All prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.

Prices may change without prior notice. Any applicable taxes, delivery charges, or other fees will be displayed during checkout.

In the event of an obvious pricing or listing error, Santha Store reserves the right to cancel the affected order and issue a refund where applicable.

5. Orders

Placing an order on our website constitutes a request to purchase the selected products.

An order is considered accepted once Santha Store confirms the order.

We reserve the right to cancel or refuse an order due to reasons including:

  • Product unavailability.
  • Incorrect pricing or product information.
  • Payment issues.
  • Incorrect or incomplete delivery information.
  • Suspected fraudulent or unauthorized transactions.
  • Circumstances beyond our reasonable control.

If we cancel an order after payment has been received, the eligible amount will be refunded through the applicable payment method.

6. Payments

Payments may be processed through third-party payment gateways.

Santha Store does not store complete card, banking, or other sensitive payment credentials on its own servers unless explicitly stated otherwise.

Customers are responsible for ensuring that the payment information provided is accurate and authorized for use.

7. Delivery

Orders will be delivered to the address provided during checkout.

Delivery timelines are estimates and may vary depending on:

  • Delivery location.
  • Courier availability.
  • Weather conditions.
  • Public holidays.
  • Operational delays.
  • Events beyond our control.

Please refer to our Shipping Policy for additional information.

8. Intellectual Property

All website content, including:

  • Logos
  • Brand names
  • Product photographs
  • Graphics
  • Text
  • Website design
  • Illustrations
  • Promotional material

is owned by or licensed to Santha Store and may not be copied, reproduced, modified, or distributed without prior written permission.

9. Limitation of Liability

Santha Store will make reasonable efforts to provide accurate product and website information.

However, we shall not be responsible for losses resulting from circumstances beyond our reasonable control, including courier delays, technical failures, natural events, or incorrect information supplied by customers.

10. Changes to These Terms

Santha Store reserves the right to update these Terms & Conditions from time to time.

Any changes will be posted on this page with the updated date.

11. Contact Us

For questions regarding these Terms & Conditions:

Email: [Email Address]
Phone: [Phone Number]
Address: [Business Address]